FAQ - Frequently Asked Question

1. I need more information which i can't find in this website, what can i do?

We always try to post as many information as we could in this website, however if you still can't find particular information that you want, you could always call us at +(6)084-319009 ext to Corporate Services Department or Email Us.

2. WE WOULD LIKE TO VISIT YOUR PORT TO LEARN MORE AND PERHAPS WITNESS BY OURSELVES ABOUT THE WHOLE PORT OPERATION, DO YOU PROVIDE THIS KIND OF SERVICE?

We always open our hands to welcome any organisation,schools,kolej and assosiations to visit our port during office hour with a formal application for us to make proper arrangement so that we could serve you better, you could always call us at +(6)084-319009 ext to Corporate Services Department or Email Us to make application .

3. WHAT ARE THE SERVICES AND FACILITIES PROVIDED BY RAJANG PORT?

• Berthing and unberthing

• Towage and mooring

• Stevedore/ unscheduled labour

• Cargo quay transfer

• Cargo storage

• Cargo receiving, sorting and delivery

• Survey on damaged cargo

• Weighing and measurement

• Hire of Equipment and cargo gears

• Credit facilities

• Pilotage

4. MAY I KNOW WHERE CAN I BUY 40FT CONTAINER FOR STORAGE IN SIBU?

Shipping agents in Sibu is a good source of reference if you wish to buy containers/cabins.

5. If I want to obtain certain specific information on Rajang Port, how do I go about getting it ?

You may write in officially addressing your letter to the General Manager requesting for the information.

6. If my ship wants to make a call at the port, how do I go about it ?

You need to serve 36 hours advance notice to the port informing of the scheduled arrival of your ship in the form of Appendix A. For berthing of vessel, you need to submit application for berth in the form of Appendix C. The manifest and other details on cargo to be discharged are to be provided. For working of vessel, you need to submit duly completed Application For Working Of Vessel form. Finally, before works are to commence, the ship needs to be cleared by the relevant authorities such as Port Health, Immigration and Customs Departments.

7. For more information:-

For more information, you can always call us at 084-319009 or email us at rpa@rajangport.gov.my